ADVICELINE
0800 144 8848

HELP TO CLAIM
UNIVERSAL CREDIT
0800 144 8444

CONSUMER HELPLINE
0808 223 1133

DEBT HELPLINE
0800 240 4420

Welcome to Burnley and Pendle Citizens Advice

Free. Independent. Impartial. Confidential.

Burnley & Pendle Citizens Advice

We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.

Service Updates

Our offices are currently closed for face-to-face appointments but we are still here to help over the phone, online, and through our outreach sessions.

Get Advice

Find contact details for each of our projects to make sure you speak to the right adviser.

Self-Help Advice

The Citizens Advice website contains detailed guides covering all of our advice areas.

About Us

Find out more about our service, the work we do and the ways we can help you.

Campaigns

We campaign on the issues affecting our clients. Read about our current and latest campaigns.

Volunteer

Find out more about our volunteer roles and how you can help make a difference to your community.

Blog

Keep up to date with our advice blog with updates on key issues and what is happening in our office.


Follow Us on Social Media


About Us

We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.

More About Us

Adviceline

0800 144 8848
9 am – 5 pm Mon – Fri

Help to Claim

0800 144 8 444
8 am – 6 pm Mon – Fri

More Ways to Get In Touch

Drop By

61-63 Every Street
Nelson, BB9 7LT

Calico Building
Centenary Court
Croft Street
Burnley, BB11 2ED

Direction and Maps

Burnley and Pendle Citizens Advice; Charity Registration Number 1111611, Company limited by guarantee, Registered Number 5540011 England, Registered office 61/63 Every Street, Nelson, Lancashire, BB9 7LT, authorised and regulated by the Financial Conduct Authority, Authorisation Number: FRN:617529. ICO Registration No:- ZA369391.