About Us

We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.

The ethos of our service is to give people the skills, knowledge and support they need to exercise their rights and obtain fair treatment. We provide free, confidential advice to help people overcome their problems and campaign on big issues when their voices need to be heard.

Follow the links at the top of the page to find out more about Burnley and Pendle Citizens Advice, our service and current projects, and ways to get in touch to speak to a trained adviser.

About Us

We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.

More About Us

Adviceline

0800 144 8848
9 am – 5 pm Mon – Fri

Help to Claim

0800 144 8444
8 am – 6 pm Mon – Fri

More Ways to Get In Touch

Drop By

61-63 Every Street
Nelson, BB9 7LT

Calico Building
Centenary Court
Croft Street
Burnley, BB11 2ED

Direction and Maps

Burnley and Pendle Citizens Advice; Charity Registration Number 1111611, Company limited by guarantee, Registered Number 5540011 England, Registered office 61/63 Every Street, Nelson, Lancashire, BB9 7LT, authorised and regulated by the Financial Conduct Authority, Authorisation Number: FRN:617529. ICO Registration No:- ZA369391.