ADVICELINE
0800 144 8848
HELP TO CLAIM
UNIVERSAL CREDIT
0800 144 8444
CONSUMER HELPLINE
0808 223 1133
DEBT HELPLINE
0800 240 4420
Our offices are currently closed for face-to-face appointments. Please call one of the numbers above to speak to an adviser or attend one of our outreach sessions.
Get Advice
Find contact details for each of our projects to make sure you speak to the right adviser.
Self-Help Advice
The Citizens Advice website contains detailed guides covering all of our advice areas.
Campaigns
We campaign on the issues affecting our clients. Read about our current and latest campaigns.
Volunteer
Find out more about our volunteer roles and how you can help make a difference to your community.
Blog
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Our Impact
About Us
We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.
Adviceline
0800 144 8848
9 am – 5 pm Mon – Fri
Help to Claim
0800 144 8 444
8 am – 6 pm Mon – Fri
Drop By
61-63 Every Street
Nelson, BB9 7LT
Calico Building
Centenary Court
Croft Street
Burnley, BB11 2ED
Direction and Maps
Burnley and Pendle Citizens Advice; Charity Registration Number 1111611, Company limited by guarantee, Registered Number 5540011 England, Registered office 61/63 Every Street, Nelson, Lancashire, BB9 7LT, authorised and regulated by the Financial Conduct Authority, Authorisation Number: FRN:617529. ICO Registration No:- ZA369391.
Burnley and Pendle Citizens Advice 