ADVICELINE
0800 144 8848
HELP TO CLAIM
UNIVERSAL CREDIT
0800 144 8444
CONSUMER HELPLINE
0808 223 1133
DEBT HELPLINE
0800 240 4420
Our offices are currently closed for face-to-face appointments. Please call one of the numbers above to speak to an adviser or attend one of our outreach sessions.

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Find contact details for each of our projects to make sure you speak to the right adviser.

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The Citizens Advice website contains detailed guides covering all of our advice areas.

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About Us
We are an independent charity providing free, impartial and confidential advice to people living in Burnley, Nelson, Barnoldswick and Colne. We exist to help people find a way forward, whoever they are, whatever their problem.
Adviceline
0800 144 8848
9 am – 5 pm Mon – Fri
Help to Claim
0800 144 8 444
8 am – 6 pm Mon – Fri
Drop By
61-63 Every Street
Nelson, BB9 7LT
Calico Building
Centenary Court
Croft Street
Burnley, BB11 2ED
Direction and Maps
Burnley and Pendle Citizens Advice; Charity Registration Number 1111611, Company limited by guarantee, Registered Number 5540011 England, Registered office 61/63 Every Street, Nelson, Lancashire, BB9 7LT, authorised and regulated by the Financial Conduct Authority, Authorisation Number: FRN:617529. ICO Registration No:- ZA369391.